Shipping policy
Order Processing Time
All orders are processed, verified, and carefully packed within 1–2 business days (excluding weekends and holidays). Once dispatched, you will receive an automated shipping confirmation email containing your personal tracking number.
Estimated Delivery Times
- United States: 7–12 business days (Door-to-door delivery with local tracking)
- Canada, United Kingdom & European Union: 8–14 business days
- Australia & New Zealand: 8–15 business days
- Other Supported Countries: 10–18 business days
Shipping Rates & Transparency
Shipping costs are calculated and clearly displayed at checkout based on package weight and delivery destination. We partner with reliable international logistics providers and local postal carriers to ensure safe and dependable delivery.
Tracking & Shipping Guarantee
Every shipment includes door-to-door tracking. If your tracking status has not updated after 7 business days or your parcel is delayed, contact us at support@fkyskincare.com and our support team will promptly investigate.
Customs, Duties & Taxes
Standard orders typically clear international customs smoothly without issue. Any local customs duties, taxes, or clearance fees assessed by destination authorities are the responsibility of the recipient.